How easy is your Patient Kiosk to use?
How long does it take for your patient to sign in?Truth is, if it's easy they will use it but if it's complicated they will dance around it and complain. Patient check-in should be fast and simple. Medical Check In uses basic screens to get the patient in your office in just seconds! You need their name and reason for visit. The system automatically time and date stamps the entry for accurate recording of the visit. The information is then passed to your desktop along side of your EMR or practice management software. We don't ask the patient to spend 10 minutes updating information because when they don't care about accuracy, your claims get denied.
Our Patient Kiosks replace the sign in sheet and sorts patients automatically
You can replace the sign-in sheet with an Apple iPad, Android based tablet or touch PC for a low cost, efficient Patient Check-In System. When your patient signs in, they instantly notify your staff without interrupting anyone. The information is automatically sorted, then presented on existing office computers. Your staff can respond faster having the patient information onscreen. Patient information is stored for long term statistics and reporting giving management valuable documentation as to workload, wait times and trends.
Get more from your sign-in sheetA Patient Kiosk saves all your data and gives you long term reporting abilities. After all, computers are supposed to make the job easier. With a database of names, dates and timestamps the kiosk can produce valuable reports about traffic flow, wait times, customer needs and staff performance. How would you like to know the average wait time or time to service a specific customer need? With a customer check-in system, its a simple report.
Simple vs Integrated KiosksThe first thought is to have a kiosk that will make them sign a waiver, verify their personal information, update their medical history, check their insurance, take their co-pay, print a receipt and ask what symptoms they are having. All before they get to see anyone in the office. While these are great ideas consider the time it will take standing at a kiosk. Clipboards made this easy but kiosks take space and cost more than paper. How many kiosks will you need? Also consider that you already have a patient portal for these tasks.
The truth is the patient kiosk just needs to get them in the office and notify the staff without interuption. Speed is crucial to getting patients through the office. If it takes 5 minutes at the kiosk you can only handle 12 patients per hour. With Medical Check In it takes 15 seconds!
iPads make great Patient Kiosks!
Low priced tablets make kiosks cost effectiveThe Apple iPad is a very stable and low maintenence touch screen that everyone is familiar with. Customers are familiar with the touch and feel of cell phones and tablets. This means they have no reservation about using it. We frame it in a secure kiosk stand and it can be mounted on the wall, set on the counter top or used as a stand alone kiosk.
IT staff will love the low maintenance and top security of the IOS platform. Since there is no data stored on the device, the security risk is at it's lowest. If it breaks, it is easy and cheap to replace compared to full blown PC based kiosk systems. The iPad can be connected to any WiFi network with internet access and not necessarily the same network your office PCs are on. Check our spec sheet for technical details.
Separate Check-in from data collectionThe patient sign in process is easy until you add forms, waivers and try to verify information. Signing in takes seconds but forms and verifications can take 10 minutes or more. Forms and waivers should be handled on a separate system allowing your faster patients to get in quickly.
Use Patient Portal to collect dataPatient Portals are now a requirement for meaningful use. Instead of buying an expensive integrated kiosk for collecting patient data, simply put a computer with your existing patient portal software in the lobby. This will allow you to separate the check-in process from patient information and demographics.
Compatible with Any Hardware
The Perfect Compliment to EMR & Practice Management softwareAs offices become more computer oriented the practice management will need to ensure that the systems work together without conflict. When choosing practice management software, EMR software, patient billing and electronic sign in systems a key factor is the ability to work together and be flexible to work with future medical software additions. Medical Check In is compatible with ALL patient management software and EMR systems. Since 2005 our systems have been improving patient services.
Check In Systems
Medical Check-In is a simple, non-integrated Patient Kiosk designed to fit low cost tablet touch screens. Installation and implementation time is one hour or less.